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Our Processing Department Working Hard for All of Us!
Sarah,
Just wanted to take a quick sec to say thank you so much for the Starbucks card. I know that Nina and I in the closing department can get really swamped at times and we appreciate any person that is willing to be patient and realize we are trying to help them as quickly and efficiently as possible. With the volume of our work that doesn't always happen, but it is nice to know that there are people out there that appreciate the work we are doing. Thank you so much for enduring all the time and frustration that is associated with the short sale process and know that we are making changes everyday to try to improve the entire experience. Again thank you so much for your extremely gracious gesture and I hope if there is any other closing you have with Countrywide's short sale department, I am able to help in any way I can.
Please tell Laura and Amy thank you as well!!!
Have a great week!
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